About
23 Hampden Street is a family-owned valet parking operator based in Springfield that has been serving the region since 1990. The company is a member of the Better Business Bureau and operates across a wide range of venue types including medical centers, hotels, restaurants, colleges, casinos, and ski resorts. Its service history includes locations such as Baystate Medical Center, Hotel Northampton, and the Yankee Pedlar restaurant, among others.
Services offered
Service areas
Where they work
Venue types 23 Hampden Street works across Massachusetts.
At a glance
| Founded | 1990 |
|---|---|
| Ownership | family-owned |
| Headquarters | 23 Hampden St, Springfield, MA 01151, USA |
| Phone | (800) 599-8916 |
| Coverage | Massachusetts and 10 more cities |
How 23 Hampden Street compares in Springfield
| Operator | Focus | Since | Status |
|---|---|---|---|
| 23 Hampden Street | 7 service types | 1990 | Listed |
| Valet Park of America | general-valet, wedding-valet | 1990 | Listed |
| Q/Pump/Pearl Lot (Propark) | hotel-resort-valet, major-venue-valet | 1984 | Listed |
| Morgan Street Garage (Propark) | general-valet, major-venue-valet | 1984 | Listed |
Reputation
family-owned has operated since 1990 and lists BBB among its associations.
Common questions
What types of venues does 23 Hampden Street serve?
Has 23 Hampden Street worked at medical facilities?
How long has 23 Hampden Street been in operation?
Is 23 Hampden Street affiliated with any professional organizations?
Does 23 Hampden Street handle private and corporate events?
Before you book 23 Hampden Street
A short checklist for booking valet. We have prefilled answers based on this operator's public information; confirm the rest with them directly.
- Staff and training23 Hampden Street staffs hospitality venues regularly. Ask how many attendants they will assign for your guest count and whether attendants are background-checked.
- Permits and venue coordination23 Hampden Street works recurring venues including Baystate Medical Center, UMass Medical Center, MetroWest Medical Center, so they typically coordinate permits with venue staff. Confirm the process for your specific venue.
- Has 23 Hampden Street previously staffed your specific venue or facility type?23 Hampden Street has staffed venues including Baystate Medical Center, UMass Medical Center, MetroWest Medical Center. Ask whether they have staffed your specific venue, and request a reference or two.
- Booking terms23 Hampden Street has operated since 1990 (36 years), which usually means published booking terms. Confirm deposit amount, cancellation terms, and when the final headcount is locked.
- Damage and claims processAsk their claims process and typical resolution time for vehicle damage.
In Springfield, a mid-to-lower cost market, tipping valet attendants 2 to 5 dollars per transaction is a common and appreciated practice, though it is never required. More on valet tipping